ADI Automated Data Instruments Corp. (DBA ADI) Terms and Conditions
Below list in summary ADI’s policy’s for ordering and purchase product and services
When making your initial purchase from ADI please sign and fax ADI’s complete terms and condition form to 800-603-5325
1. Return Policy
The terms for product return are limited to those set forth in Seller RMA policies and procedures. A copy of the original purchase invoice and a return merchandise authorization must accompany all returns from Seller. All returns are subject to a 25% restocking fee and must be received by Seller with the original packing materials and cartons in like-new re-sellable condition. Registered, open, and software with a seal broken is not returnable.
2. Refund Policy
All returns are subject to in-house credit only. The time allowed for returns is 30 days. No cash refunds.
Computer /POS Systems: ADI is not responsible for manufacture’s shortcomings or defects. Complete systems installed after 30 days are not returnable for any reason.
3. Cancellation Policy
A 20% order cancellation fee will be charged to purchaser for any product ordered then canceled. The 20% will be equal to 20% of the un-purchased / order dollar amount.
In addition to the order cancellation fee Purchaser will pay to Seller the unit discount given for all product purchased / ordered under the order.
4. Delivery/Shipping Policy
All DOA’s (dead on arrival) must be reported within 10 days of receipt of product.
All claims for shortages must be by the Buyer in writing within a period of 48 hours of receipt of product. Unless such notice is given within the stated period of time, Buyer agrees that it shall be conclusively presumed that Buyer has fully inspected the product and acknowledged that no shortage exists.
Shipping depends on the product ordered and the shipping method chosen by the buyer.