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Support & Service
No worries -- you're covered with Gold!
An insurance/protection plan for your hardware and software system.
Simply the Best in the Business!
Unlimited Next Business Day Replacement Service
We will send part(s), or a technician, on-site for service for any hardware failures, for any reason, on all equipment purchased from ADI. No charge for travel time (only a small trip fee applies).
Unlimited Toll-Free Help Desk Phone / Internet Support
Monday through Friday, 9AM to 5PM, 15-20 minute max call-back time. Weekends and holidays, 30-45 minute max call-back time.
Unlimited Remote Access Support
ADI uses software that gives us the capability to connect remotely to your system to fix and diagnose any challenges.
Click For Details >>
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Ticketing System Log in:
For tech support, call: (888)239-7689
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