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Retail Management Systems - Store Operations
For today's independent retailer, success depends on more than just the right store location.
Track and manage your inventory efficiently.
Physical inventory functionality helps eliminate the need to conduct inefficient, manual stock counts, saving time and reducing employee overhead. Track and manage items across your business using any stock and sales method. Compatible inventory types include standard, serialized, kit, assembly, matrix, lot matrix, voucher, non-inventory (such as services), and weighed. You can also mark items as inactive and maintain their history without cluttering your reports or inventory views.
Streamline point-of-sale processes.
Work with a customizable POS screen that lets associates check prices, availability, and stock location instantly. They’ll be able to access complete customer information, handle multiple tenders and partial payments at checkout, and quickly create and process returns, back orders, sales quotes, work orders, and layaways. Automated processes make it easier to balance multiple tenders efficiently and accurately, helping employees save valuable time. Associates can even clock in and out using built-in capabilities.
Integrate with accounting.
With the help of ADI a Certified Partner, Microsoft Retail Management System can be customized to integrate with a number of popular business applications, including QuickBooks, Microsoft Business Solutions Great Plains, Peachtree, and other third-party applications.
Advanced security features.
Help reduce instances of shrinkage, false returns, credit card fraud, and unauthorized discounts. With 31 levels of user security features, the system enables managers to help control employee access to sensitive data and track returns efficiently.
Improves productivity and business performance
 Increase knowledge of operations.
Preview, search, and print daily sales reports and journals by register, batch, and receipt number, as well as close cashier shifts quickly and accurately. Share data across multiple store locations for different views of your business.
Make fast, informed decisions.
Access and analyze current, detailed data across your entire business. Identify sales trends in every department or category, evaluate operations and financials, track results from sales and ad campaigns, set and monitor business policies across stores, and more. Then export report information directly into Microsoft Office Excel, XML, CSV, or your e-mail application.
Offer superior customer service.
Respond quickly to customer needs with efficient, personalized service that can turn a single purchase into a lasting and profitable customer relationship. Associates can expedite checkouts, target customer preferences to offer up-sells and cross-sells, and implement automatic discounts for frequent shoppers.
Improve inventory and supplier management.
Replenish top-selling items efficiently and negotiate lower purchasing costs by tracking item movement and supplier histories.
Increase sales and build customer loyalty.
Microsoft Retail Management System offers the tools and information you need to help increase revenues from existing customers. You’ll be able to do targeted marketing based on customer data, including preferences and purchase history that are all easily managed and accessed. Send targeted mailings with special offers and promotions to selected customers. Display up-sells so that associates can mention them. Collaborate with suppliers to advertise products, promotions, new items, or upcoming events to customers in line with a secondary net display.
Integrated debit and credit card processing
Microsoft Retail Management System offers integrated payment processing from industry-leading processors: MPS Mercury Payment Systems. This provides a fully integrated credit and debit card processing system to help retailers enjoy the benefits of fast, easy, and cost-effective card management from day one!
These comprehensive payment processing solutions include:
Reduced cost of ownership: Retailers no longer need expensive middleware for integrating credit card processing and online debit support, nor will they need a credit card terminal or dedicated phone line for transaction processing. Easy setup and use: Retailers only need to establish a merchant account at MPS. Visit ADI’s Web site to view program information and application forms. Full customer support: MPS and ADI have established sales and support operations, including trained sales reps and help desk support, for initial setup and on-going questions.
More benefits for retailers. Establishing a merchant account with MPS helps run your business more efficiently and helps reduce operating and labor costs. Streamline card operations: Reduce data re-entry at the POS and facilitate easier reporting and reconciliation of transactions at the end of the month. Increase customer satisfaction.
Affordable right out of the box, with functionality to help provide a quick return on your investment
Maximize cash-in per customer. Make the most of every transaction: target customer preferences to suggest up-sells and cross-sells, and advertise other products at POS with on-screen graphical displays. Minimize labor costs. Easy to learn and use, Microsoft Retail Management System helps managers and associates get up to speed quickly. Comprehensive functionality and shared data systems reduce the need to re-enter information, freeing your staff to focus on managing and selling more effectively. And with full visibility into business information, you’ll know when to staff up or cut back, and which associates bring in the highest revenues. Reduce inventory costs and out-of-stocks. Maintain tighter control over inventory with automatically generated purchase order suggestions and stock levels, and the ability to transfer inventory across stores. Visibility into supplier histories makes it easy to select suppliers who offer the best service and the lowest prices.
Get maximum flexibility from powerful, SQL-based reporting functionality. Drill deeper into selected reports using filtering options. Access and analyze data from across your entire business. View consolidated data for every store location.
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