To speak with a representative, call toll free
(800) 603-5244







Service And Support

  • Installation
    Technicians will come on-site to install your new system. Techs are ready to setup your network, servers, registers and more.

  • Traning
    Training is available at your place of business and is designed to give you all that you need to get you up and running fast.

  • Service
    When you purchase a support plan it includes ADI's Swap-Out replacement service on your register and computer system. Simply put if anything fails ADI will ship our a replacement part of a new system. This provides insurance that you will never be without a system.

  • Ongoing Support
    ADI offers a Gold level support plan, for your convenience the support plan is billed monthly. The plan offer's toll free ongoing phone support, software updates, web resources, hardware replacement services and more.

Our Gold Support Policy

  • No worries -- you're covered with Gold!
    An insurance/protection plan for your hardware and software system. Simply the Best in the Business!

  • Guaranteed Unlimited Next Business Day Replacement Service
    We will send part(s), or a technician, on-site for service for any hardware failures, for any reason, on all equipment purchased from ADI. No charge for travel time (only a small trip fee applies).

  • Unlimited Toll-Free Help Desk Phone / Internet Support
    Monday through Friday, 9AM to 5PM, 15-20 minute max call-back time. Weekends and holidays, 30-45 minute max call-back time.

  • Unlimited Remote Access Support
    ADI uses software that gives us the capability to connect remotely to your system to fix and diagnose any challenges.

  • 50% Discount On All ADI's Support Services
    When covered by ADI's Gold Support Policy, you receive a 50% discount on training, programming and all other services.

Accounting Services and Software

  • On the phone and on-site at your business, our professionals are fast and highly trained.

  • QuickBooks Support and setup.

  • Microsoft Accounting support and setup.

  • Basic bookkeeping services.

  • Cash and bank reconciliation.

  • Interfacing with POS programs.

< < Back